Is this Downtown Chattanooga hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Downtown Chattanooga hotel have a swimming pool?

Yes, this Downtown Chattanooga hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Downtown Chattanooga hotel?

Best-rates for the Downtown Chattanooga hotel starts from $175 per night with includes Balcony/Terrace, Bedding/Linens, Wellness Facilities, Bar, Child Friendly, Parking, Wheelchair Accessible, Guest Services, Barbecue/Outdoor Cooking, Internet, Kitchen, Pool, Fireplace/Heating, Designated Smoking Area, Accessibility, Business Services, Sports/Activities, Restaurant, Toiletries, Air Conditioner, Pet Friendly, Entertainment, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Downtown Chattanooga hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Downtown Chattanooga hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Downtown Chattanooga hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Downtown Chattanooga hotel?

Based on the information reported by the owner or manager, the Downtown Chattanooga hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Downtown Chattanooga hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Downtown Chattanooga hotel are as follows: <span class='color-primary cursor-pointer js-cancellation-policy' id='js-cancellation-policy'>Cancellation policy</span> Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

The Hotel Chalet at The Choo Choo | Hotel in Chattanooga

| 9.4 (1612 Reviews) | Pet Friendly 1 Bathroom

Downtown Chattanooga Hotel | The Hotel Chalet at The Choo Choo

Hotel in Downtown Chattanooga, Chattanooga

Beaux Arts hotel with a 24-hour front desk and a coffee shop
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a conference center are onsite.
Change of towels is available on request.
The Hotel Chalet at The Choo Choo offers 127 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Frette Italian sheets and premium bedding. 55-inch Smart televisions come with digital channels, first-run movies, and pay movies. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pet Friendly

Pool

Designated Smoking Area

Wheelchair Accessible

Balcony/Terrace

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Internet

Kitchen

Facility Overview

Bathrooms

Designer toiletries

Toothbrush and toothpaste (on request)

Bathtub or shower

Shampoo

Toilet paper

Hair dryer

Towels

Bathrobes

Soap

Bedroom

Premium bedding

Heating

Air conditioning

Bed sheets

Frette Italian sheets

Hypo-allergenic bedding

Free long-distance calls

Free local calls

Free international calls

Guidebooks/recommendations

Laptop-friendly workspace

Connecting rooms available

Restaurant dining guide

Phone

Laptop-compatible safe

Breakfast

1 restaurant and 1 coffee shop/cafe

1 poolside bar and 1 bar

To-go breakfast available for a fee daily 7:00 AM–noon: USD 4.00-12.00 for adults and USD 4.00-12.00 for children

Coffee/tea in common area(s)

Free tea bags/instant coffee

Minibar

Electric kettle

Parking

Uncovered self parking on site (USD 20 per night; includes in/out privileges)

RV/bus/truck parking (surcharge) on site

Limited onsite parking (max 1 space per unit)

Wheelchair-accessible parking and van parking available

Accessibility

Stair-free path to entrance

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible pool

Hand-held showerhead

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible lounge

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Wheelchair-accessible van parking

Elevator door width (inches): 52

2 on-site accessible parking spaces

Pool hoist on site

Well-lit path to entrance

Elevator

Hardwood flooring in public areas

Activities

Outlet shopping

Health/beauty spa

Rock climbing

Scooter/moped rentals

Segway rentals/tours

Mountain biking

Cave exploring

Hiking/biking trails

Bicycle rentals

Skydiving

Helicopter/airplane tours

Bicycle tour information

Outdoor pool

Entertainment

First-run movies

55-inch Smart TV

Digital channels

Hulu

Netflix

Streaming services

Pay movies

General

Conference center (3200 square feet of space)

Meeting rooms - 2

Water dispenser

Elevator

Ballroom

Banquet hall

English

Spanish

Designated smoking areas (fines apply)

Romance packages available

Renovated entire property - October 2023

Guest Services

Snack bar/deli

Outdoor pool

Pool gate

Fence around the pool

24-hour front desk

Change of bedsheets (on request)

Daily housekeeping

Change of towels (on request)

Wedding services

Concierge services

Luggage storage

Porter/bellhop

Tour/ticket assistance

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Firepit

Pool sun loungers

Outdoor furniture

Picnic area

Nature reserve

Pool umbrellas

Garden

Outdoor entertainment area

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 3:00 am late check-in subject to availability minimum check-in age: 21

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for to-go breakfast: approximately usd 4.00 to 12.00 for adults, and usd 4.00 to 12.00 for children uncovered self parking fee: usd 20 per night (in/out privileges) pet deposit: usd 50.00 per stay pet fee: usd 50 per accommodation, per stay plus usd 150.00 one-time cleaning fee service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 50 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 50 per accommodation, per stay, plus a one-time cleaning fee of usd 150.00 and a deposit of usd 50.00 per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted

Reviews

Dana

Oct 14, 2025 07:49:09 AM

Review Score: 10

Summary: Loved the opportunity to stay at such an iconic hotel in historic Chattanooga. Staying in the old box car was an awesome and memorable experience. The staff was friendly and helpful. We had a light out in the bathroom and I needed to be able to do my makeup as I was getting ready for my wedding, but maintenance came by immediately to bring a new bulb. So much to do in the area, no matter what your reason is for visiting. Overall I would highly recommend staying at this hotel if you’re looking for the “Chattanooga experience”.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Room Sleeper Room Size: 300 square feet m² 2 King Bed and Double Sofa Bed	General Ping - 8, Number of living rooms 0, Hardwood flooring in room, Portable fan, Number of bedrooms - 1, Square meters - 28, Sofa bed, Square feet - 300, Extra bed count 1, Heated floor, Number of bathrooms - 1, Private bathroom, Location - ground floor, Access via exterior corridors, Bed count minimum 2, Bed count maximum 2
Suite MacArthur Room Size: 700 square feet m² 2 King Bed and Double Sofa Bed	General Square feet - 700, Number of living rooms 0, Hardwood flooring in room, Number of bedrooms - 1, Sofa bed, Wet bar, Extra bed count 1, Number of bathrooms - 2, Ping - 20, Heated floor, Square meters - 65, Private bathroom, Location - ground floor, Separate sitting area, Access via exterior corridors, Bed count minimum 2, Bed count maximum 2
Chalet Suite Room Size: 700 square feet m² 2 Double Sofa Bed and King Bed	General Square feet - 700, Number of living rooms 0, Hardwood flooring in room, Number of bedrooms - 0, Sofa bed, Wet bar, Location - top floor, Extra bed count 1, Number of bathrooms - 2, Ping - 20, Square meters - 65, Private bathroom, Separate sitting area, Bed count minimum 2, Bed count maximum 2
Chalet King Accessible Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Patio, Thin carpet in room, Number of bedrooms - 1, Square feet - 350, Wheelchair accessible, Lowered locks/deadbolt, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Ping - 10, Lowered peephole/view port in door, Private bathroom, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Chalet Suite Accessible Room Size: 700 square feet m² 1 King Bed	General Square feet - 700, Number of living rooms 0, Hardwood flooring in room, Number of bedrooms - 1, Sofa bed, Wet bar, Location - top floor, Wheelchair accessible, Extra bed count 1, Number of bathrooms - 2, Ping - 20, Lowered locks/deadbolt, Lowered peephole/view port in door, Square meters - 65, Portable shower seat, Private bathroom, Separate sitting area, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1
Chalet 2 Queen Beds Room Size: 350 square feet m² 2 Queen Beds	General Number of living rooms 0, Private bathroom, Patio, Thin carpet in room, Number of bedrooms - 1, Square feet - 350, Bed count minimum 2, Square meters - 33, Number of bathrooms - 1, Ping - 10, Bed count maximum 2
Chalet 2 Queen Beds Accessible Room Size: 350 square feet m² 2 Queen Beds	General Number of living rooms 0, Patio, Thin carpet in room, Number of bedrooms - 1, Square feet - 350, Wheelchair accessible, Lowered locks/deadbolt, Square meters - 33, Number of bathrooms - 1, Accessible bathtub, Portable bathtub seat, Ping - 10, Lowered peephole/view port in door, Private bathroom, Height-adjusted amenities, Bed count minimum 2, Bed count maximum 2
Chalet King Room Size: 350 square feet m² 1 King Bed	General Number of living rooms 0, Private bathroom, Patio, Thin carpet in room, Number of bedrooms - 1, Square feet - 350, Bed count minimum 1, Bed count maximum 1, Square meters - 33, Number of bathrooms - 1, Ping - 10