Is this Shangri-La Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Shangri-La Suzhou?

Check-in time for Shangri-La Suzhou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Shangri-La Suzhou have a swimming pool?

Yes, this Shangri-La Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Suzhou?

Best-rates for the Shangri-La Suzhou starts from $121 per night with includes Private Pool, Bar, Child Friendly, Oceanfront, EV Charge Station, Sports/Activities, Wellness Facilities, Breakfast, Laundry, Ocean View, Restaurant, TV, Toiletries, Air Conditioner, View, Transportation/Shuttle, Spa, Entertainment, Hot Tub, Pool, Accessibility, Parking, Designated Smoking Area, Wheelchair Accessible, Business Services, Internet, Security/Safety, Fireplace/Heating, Guest Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shangri-La Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Suzhou?

Based on the information reported by the owner or manager, the Shangri-La Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Suzhou are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Shangri-La Suzhou | Hotel in Suzhou

| 8.3 (68 Reviews) | 8 Bathrooms 24 Guests

Gao Xin District Hotel | Shangri-La Suzhou

Hotel in Gao Xin District, Suzhou

A 2-minute walk from Suzhou New District’s commercial and entertainment areas, Shangri-La Suzhou offers accommodations featuring spectacular views of the city, branded amenities and free Wi-Fi. Located between floors 28-51 of the Metropolitan Tower, The Suzhou Shangri-La’s comfortable and modern rooms feature floor-to-ceiling windows, a 40-inch flat-screen TV and ample workspace. The spacious room allows for an extra large bed with cotton linen. A pillow menu ensures that guests get a good rest. Guests can exercise at the Shangri-La Suzhou’s 24-hour fitness center, a full-size indoor pool or at the outdoor tennis courts. Relaxing treatments are offered by the fully-equipped spa or and a sauna and whirlpools are ready for use. A business center and cash machine are available on site. Fine dining is available at The Shang Palace, which serves Huai Yang, Cantonese and scrumptious regional dishes. Nishimura Restaurant serves daily fresh sushi, while international buffet is on offer at Café Soo. Other dining options include Deli Soo. Guests can enjoy beverages at this property. The Shangri-la Suzhou is 62 mi from Hongqiao Airport in Shanghai and a 15-minute drive from Suzhou Railway Station.

Shangri-La Suzhou is located in Suzhou.

This 398 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Restaurant, TV, and several others. This is a 5 star rated property and has over 68 reviews with the average score of 8.3 . Coming to Suzhou and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 398 Bedrooms Hotel if you want to learn more about this place in Suzhou. These details are authentic, as they are provided by our partner, booking.com.

This Shangri-La Suzhou in Suzhou is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Shangri-La Suzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Private Pool

Ocean View

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Coffee house on site

Breakfast in the room

Restaurant

Kids' meals

Fruit

Snack bar

Wine/Champagne

Kid-friendly buffet

Parking

Parking on site

Parking garage

Parking

Free parking

Electric vehicle charging station

Accessibility

Wheelchair accessible

Activities

Body scrub

Locker rooms

Pool table

Fitness

Steam room

Facial treatments

Tennis court

Massage

Spa facilities

Back massage

Fitness center

Badminton equipment

Hot tub/Jacuzzi

Beauty services

Fitness classes

Sauna

Spa lounge/Relaxation area

Yoga classes

Indoor pool (year-round)

Indoor pool

Foot bath

Body treatments

Spa/Wellness packages

Personal trainer

Happy hour

Entertainment

Outdoor play equipment for kids

General

Soundproof rooms

Heating

Smoke-free property

Air conditioning

Non-smoking rooms

Designated smoking area

Facilities for disabled guests

Elevator

Safe

Guest Services

Laundry

Babysitting/Child services

Express check-in/out

24-hour front desk

Shuttle service (additional charge)

Fax/Photocopying

Daily housekeeping

Shared lounge/TV area

Business center

Ironing service

Car rental

Private check-in/out

Shuttle service

Concierge

Currency exchange

Tour desk

Suit press

ATM on site

Valet parking

Baggage storage

Meeting/Banquet facilities

Room service

Dry cleaning

Internet

Wifi

Free Wifi

Internet

Outdoors

Garden

Security/Safety

CCTV in common areas

24-hour security

Fire extinguishers

Smoke alarms

Security alarm

Key card access

CCTV outside property

Spa

Heated pool

Swimming pool

Beach umbrellas

Kids' pool

Shallow end

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Guests are required to show a valid government-issued id card or passport upon check-in. please note that only a valid government-issued id card is acceptable for mainland chinese citizens, please kindly note that in order to prevent the spread of the novel coronavirus pneumonia, the hotel's spa and restaurants are closed until further notice. breakfast is served at the executive lounge on floor 48.

Reviews

Value for money:

8.4

Location:

8.89

Staff:

8.82

Facilities:

8.68

Comfort:

8.82

Cleanliness:

8.82

Mohamed

Sep 28, 2025 07:00:00 AM

Review Score: 10

Egypt

Reviewer Type: Solo Traveller

Travel Purpose: business

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King Room Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower General Suit press, Laptop safe, Heating, Air conditioning, Interconnecting room(s) available, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities Media & Technology TV, Telephone, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Living Area Sofa, Desk Bedroom Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens View City view, Landmark view, View, Quiet street view, Mountain view Kitchen Cleaning products, Wine glasses, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath Room Amenities Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow Pool and Spa Heated pool, Shallow end, Plunge Pool, Pool towels Exclusive services Concierge services, Free gym access
Cityview Skyline Premier King Room Type: Double Room Size: 55 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower General Suit press, Laptop safe, Heating, Air conditioning, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities Media & Technology TV, Telephone, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens View City view, Landmark view, View, Quiet street view, Mountain view Kitchen Cleaning products, Wine glasses, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath Room Amenities Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow Pool and Spa Heated pool, Shallow end, Plunge Pool, Pool towels Exclusive services Concierge services, Free gym access
Horizon Deluxe King Room Room Type: Double Room Size: 42 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower General Suit press, Laptop safe, Heating, Air conditioning, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities Media & Technology TV, Telephone, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens View City view, Landmark view, View, Quiet street view, Mountain view Kitchen Cleaning products, Wine glasses, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath Room Amenities Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow Pool and Spa Heated pool, Shallow end, Plunge Pool, Pool towels Exclusive services Concierge services, Free gym access
Deluxe Twin Room Room Type: Twin Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower General Suit press, Laptop safe, Heating, Air conditioning, Interconnecting room(s) available, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities Media & Technology TV, Telephone, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Living Area Sofa, Desk Bedroom Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens View City view, Landmark view, View, Quiet street view, Mountain view Kitchen Cleaning products, Wine glasses, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath Room Amenities Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow Pool and Spa Heated pool, Shallow end, Plunge Pool, Pool towels Exclusive services Concierge services, Free gym access
Horizon Deluxe Twin Room Room Type: Twin Room Size: 42 m² 2 Twin bed(s) Bed	Food & Drink Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower General Suit press, Laptop safe, Heating, Air conditioning, Interconnecting room(s) available, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities Media & Technology TV, Telephone, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens View City view, Landmark view, View, Quiet street view, Mountain view Kitchen Cleaning products, Wine glasses, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath Room Amenities Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow Pool and Spa Heated pool, Shallow end, Plunge Pool, Pool towels Exclusive services Concierge services, Free gym access
Executive Suite King Room Type: Double Room Size: 82 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Walk-in shower, Guest bathroom, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower, Shower cap, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower General Suit press, Laptop safe, Heating, Air conditioning, Interconnecting room(s) available, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities Media & Technology TV, Telephone, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Activities Hot tub Living Area Dining area, Sofa, Sitting area, Desk Bedroom Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens View City view, Landmark view, View, Quiet street view, Mountain view Kitchen Dining table, Coffee machine, Cleaning products, Electric kettle, Wine glasses Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath Room Amenities Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow Pool and Spa Heated pool, Shallow end, Plunge Pool, Pool towels Exclusive services Concierge services, Free gym access
Horizon Club Premier King Room Room Type: Double Room Size: 62 m² 1 Queen bed(s) Bed	Food & Drink Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower General Suit press, Laptop safe, Heating, Air conditioning, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities Media & Technology TV, Telephone, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Executive lounge access, Wake-up service Activities Hot tub Living Area Sofa, Sitting area, Desk Bedroom Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens View City view, Landmark view, View, Quiet street view, Mountain view Kitchen Cleaning products, Wine glasses, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath Room Amenities Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow Pool and Spa Heated pool, Shallow end, Plunge Pool, Pool towels
King Room with Mountain View Room Type: Double Room Size: 55 m² 1 King bed(s) Bed	Food & Drink Chocolate/Cookies, Bottle of water, Tea/Coffee maker, Minibar Bathroom Slippers, Walk-in shower, Towels/Sheets (extra fee), Body soap, Towels, Bidet, Conditioner, Toilet paper, Bathrobe, Free toiletries, Toothbrush, Shower cap, Shower, Bathtub, Hairdryer, Private bathroom, Toilet, Shampoo, Bathtub or shower General Suit press, Laptop safe, Heating, Air conditioning, Key card access, Soundproof, Trash cans, Hardwood or parquet floors, Smoke Alarm, Fire extinguisher, Safe, Tile/Marble floor, Iron, Carpeted, Ironing facilities Media & Technology TV, Telephone, Cable channels, Satellite channels, Flat-screen TV Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Living Area Sofa, Desk Bedroom Childrens' cribs, Extra long beds (> 6.5 ft), Alarm clock, Wardrobe or closet, Linens View City view, Landmark view, View, Quiet street view, Mountain view Kitchen Cleaning products, Wine glasses, Electric kettle Accessibility Accessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Upper floors accessible by stairs only, Adapted bath Room Amenities Drying rack for clothing, Clothes rack, Pajamas, Feather pillow, Socket near the bed, Adapter, Non-feather pillow Pool and Spa Heated pool, Shallow end, Plunge Pool, Pool towels

Check Hotel Availability

Nightly rates from:

USD $121

Price Details

You will be redirected to

Hot Deal - It has been viewed 141 times today

Not the right fit? Check out our other properties in Gao Xin District

Places to Stay Near Gao Xin District, Suzhou

Sort by

From $29

7.5 (1 Review)

Hotel

Home Inn Suzhou New District Mayun Road

Air Conditioner
Wheelchair Accessible
Child Friendly

When do you want to travel?

Shangri-La Suzhou | Hotel in Suzhou

Available rates:

Hotel in Gao Xin District, Suzhou

Amenities

Facility Overview

Policies

Reviews

Reviews

Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services

Food & Drink

Bathroom

General

Media & Technology

Services

Activities

Living Area

Bedroom

View

Kitchen

Accessibility

Room Amenities

Pool and Spa

Exclusive services